Lopsided fit
"Gorgeous dress but size Small fit perfect except for the huge chest (may be for a DD girlie). My dilemma was to pin it or get it altered or return/exchange for an XS. However, after multiple emails to customer service, I was unable to get an answer back on how to go about an exchange (it’s going on 5 days now) , my questions on how an XS fit, the timing of receiving the exchange for a graduation, and whether or not they would credit me the 20% Off as a first time customer if I needed to do a return and re-buy as opposed to an exchange. It’s a bummer but their customer service is disappointing. Don’t know if I would ever order anything else from this company."