Disappointing
"I ordered this quilt in a size full/queen to go in my teenage daughter’s room. It arrived rather quickly, but when we opened the box, it was a king size quilt. I set up an exchange and returned the wrong size quilt via happy returns. Fast-forward about 3 to 4 days and the new quilt arrived. Sadly, when we opened the box, they had again sent me a size king quilt. I was frustrated and reached out to customer service and the only solution was to return and do an exchange. I explained that I did not want to do that because I did not trust that I would not receive a king size quilt for the third time, and also they charge eight dollars to ship items back, which I understand for, except the only reason I returned it twice was because they sent me something that I had not ordered. I have loved this brand but the customer service is not what it used to be."